Sentiment Analysis & Natural Language Processing for Google Sheets

Import customer feedback from a Google Sheet into Appbot, automatically.

Get started in minutes. No credit card required.

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Add data from Google Sheets to your Voice of the Customer program in Appbot

Bring data from Google sheets into your Voice of the Customer reports in Appbot. Once you connect your Google Sheets to Appbot we'll automatically perform sentiment analysis and natural language processing for each new row of data, as it appears in the Google Sheet.

Appbot automatically analyzes app reviews, Amazon product reviews, NPS results, support tickets, in-app feedback and many other forms of user feedback. Understand how different customer segments share feedback and identify strengths and weaknesses of your product so you can improve faster.

Level-up your customer experience using data from Google Sheets

  • Analyze feedback sentiment

    Monitor sentiment of any customer feedback captured in Google sheets, automatically. Appbot's simple visualizations make it easy to understand how changes in your product or service affect customer sentiment.

  • Address complaints faster

    Appbot automatically identifies feedback from dissatisfied users to help your customer support team take action as fast as possible.

  • Works with other Voice of the Customer tools

    View the feedback in your Google Sheets in the context of your overall Voice of the Customer program. Appbot also supports sentiment analysis and NLP for app reviews, Amazon product reviews, NPS results, social media and more, giving you a comprehensive overview.

  • Surface common Words & Topics

    Appbot's natural language processing technology automatically categorizes your Google Sheet data based on the keywords and Topics mentioned. Leverage Appbot's pre-made Topics to get started in minutes, or dive deep and create your own.

  • Fine-tune your advocacy marketing

    Easily surface the most positive feedback you receive amongst your Google Sheet data so you can nurture strong relationships with the customers who are already driving positive word of mouth for your business.

Why choose Appbot & Google Sheets?

First 14 days are on us

No credit card required, so you can test Appbot without any upfront commitment. We think you will love it!

Set-up in minutes

No need to invest hours getting started. Appbot is designed to be simple and self-service, so you can be up and running quickly. Use our templated dashboards and NLP models, until you're confident about investing the time to create your own.

Proprietary sentiment and NLP tools

Our sentiment analysis and natural language processing tools have been trained on over 400 million records of short-form user feedback. Our tools can interpret the nuanced language you'll commonly find in NPS comments, app reviews & social media without skipping a beat.

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Get started with Google Sheets and Appbot in minutes

1

Start your 14-day trial by simply creating an Appbot account.

2

Choose Google Sheets from the list of new Sources.

3

Map the fields in your Google Sheet to fields in Appbot.

4

Watch as Appbot magically analyzes each new piece of feedback as it arrives from your Google Sheet.

Who uses Google Sheets & Appbot?

Appbot is used by thousands of companies around the world, including 35% of the world's top app developers, and 25% of the Fortune 100.

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