Introducing the new Appbot! Appbot now analyzes more than just app reviews! Check out how our customer feedback analysis works below ↓

App reviews,
right where you need them

Save time by incorporating app & Amazon reviews into your existing workflows, without writing code.

Abstract illustration of integrations

Integrations to close the customer feedback loop

Take the voice of your customer right into the tools your team already uses. Enjoy in-line translations to English, and convenient links to make replying easier. Filter the reviews you send to each service by star rating, country, language or topic, and focus your team on customer feedback in just a few clicks!

Slack

Send all your reviews, or just a filtered few, to any Slack channel you choose. Create multiple rules to ensure each team only sees the most relevant feedback. Filter by stars, country, language or topic. Keep your developers in the loop about bugs, send 1 and 2 star reviews to customer service, and push feature request reviews to product.

Zendesk

Make user reviews part of your support workflow. Automatically send reviews to Zendesk, filtered by stars, country, language or topic. Reply to each review using convenient deep links to the app stores. Categorize and report on app reviews in Zendesk, alongside your support tickets.

Freshdesk

Reply to app reviews just like any other feedback channel. Automatically send reviews to Freshdesk, filtered by stars, country, language or topic. Reply to each review using convenient deep links to the app stores. Report on response times and categorize app reviews alongside support tickets.

Zapier

Level up the management of your app reviews by using Zapier to connect Appbot to your favourite tools. Create custom email alerts for your reviews, send reviews to Salesforce (plus dozens of other CRMs), post new reviews to Google Sheets and much more.

Google Hangouts Chat

Automatically send app reviews to Google Hangouts chat in just a few clicks. Create multiple rules to ensure each team only sees the most relevant feedback. Filter by stars, country, language or topic. Keep your developers in the loop about bugs, send 1 and 2 star reviews to customer service, and push feature request reviews to your product team.

Microsoft Teams

Send all your reviews, or just a filtered few, to any Microsoft Teams channel you choose. Create multiple rules to ensure each team only sees the most relevant feedback. Filter by stars, country, language or topic. Keep your developers in the loop about bugs, send 1 and 2 star reviews to customer service, and push feature request reviews to your product team.

Trello

Create multiple, flexible rules to automatically create Trello cards for app reviews. Send reviews about bugs to your technical team boards, complaints to customer support, and 5-star fan reviews to marketing.

Desk.com

Automatically send reviews to Desk.com, filtered by stars, country, language or topic. Reply to each review using convenient deep links to the app stores. Categorize and report on app reviews in Desk.com, alongside your other support channels.

Yammer

Automatically send all your reviews, or a filtered list, to Yammer to keep each team in the loop. See translations in line, use reply links to reply faster, and keep your teams focussed on what matters most to your customers.