Monitor, analyze & export Amazon product reviews
Easy monitoring. Automated sentiment & text analysis. Faster replies. Happier customers.
Alerts for Amazon product reviews,
right where you need them
Appbot makes it easy to keep in touch with your Amazon product reviews with integrations for your favourite tools. Send new reviews to your developers in Microsoft Teams, your customer support team in Zendesk, and your product team in Slack. Selected Appbot plans offer access for 3 or more users too, so everyone can report on sentiment and trends in reviews when they need to.
- Integrates with your favorite tools
- Faster, easier review replies via deep links
- Integrate with other services via Zapier
See the big picture, through your customers' eyes
Appbot's Amazon review analysis tool provides fully automated, easy-to-understand sentiment analysis for Amazon product reviews. Measure trends in user sentiment, review volume and star rating over time so you can see what users think of changes you make to your products.
...Or zoom in on the details in a few clicks
Easily identify recurring themes in your Amazon product reviews, without reading each one individually! Improve your products and your customer support faster, based on the quantitative feedback and sentiment of real users.
Automatically group reviews into your own custom categories
Automatic Topic Grouping
Save hours with automated categorization of app reviews
Quickly see how negative or positive your user reviews are
Identify trends in your reviews before they affect your star ratings
Join thousands of companies already using Appbot to improve their customer experience
Including 24 Fortune 100 companies and 35% of the top charting app developers!
Simple tools to export to CSV
Appbot offers easy tools to help you collate and export Amazon product reviews, for one or more ASIN at a time. Choose from the following formats:
- Excel (.xlsx)
- Google Sheets
Diane Chiang, Product Operations Manager
Adam Black, Director, Mobile Product Development
Rory Smyth, Senior Product Designer
Nicola McCoy, Product Manager
Ollie Hayward, Product Specialist
Kyle Roderick, UI/UX Designer
Nick Wiles, Head of Experience Design
Director of Digital Analytics & VOC
Patricia Doest, Head of Player Experience
Provide better customer support
Appbot makes it easier to reply to customer reviews on Amazon.com. Most sellers don’t take advantage of the opportunity to use replies to connect with customers. Reply to users and stand out from the crowd, your users will thank you with higher star ratings!
- Reply faster from emails and integrations
- Measure improvements in ratings
- Turn 1-star reviews to 5-stars
Get everyone on the same page
Appbot plans are made to fit teams of every size. Connecting your team to your Appbot account saves hours in communications, and keeps everyone focussed on improving your Amazon products and Alexa Skills.