Sentiment Analysis & monitoring
for Google Play app reviews
Improve your star rating faster with automated sentiment analysis and natural language processing for Google Play reviews.
Improve your Google Play star rating faster than ever
Appbot makes it easy to understand the strengths and weaknesses of your app. Visualize sentiment trends over time, and take your understanding one step further with our proprietary natural language processing. Appbot's natural language processing surfaces bug reports, feature requests, complaints and more, automatically. Understand how changes you're making are affecting your star ratings, and take a data driven approach to your product roadmap.
Spot issues before they affect your star rating and arm your support team with the information they need to effectively prioritize replies to the right users. Appbot's monitoring tools also make it simple to send app reviews to the tools your team lives in, like Slack or Zendesk.
Sentiment analysis tells you what users think,
natural language processing tells you why.
Google play app review sentiment analysis
Unlike conventional tools, our Google Play sentiment analysis understands the nuanced language used in app reviews, like abbreviations and emoji. Clear visualizations make it easy to understand how users feel about changes to your app.
Surface common Words & Topics
Save your team hours every week using Appbot's natural language processing tools to group your Google play reviews by keywords and Topics. Monitor trends in bug reports, unearth feature requests, or isolate reviews about your latest feature in just a few clicks.
Send reviews to the tools your team live in
Need bug reports sent to your developer channel in Slack, but all 1-3 star reviews sent to Zendesk? With Appbot you can configure integrations with all the tools your team already lives in, to make it easy for everyone to stay informed.
Address complaints faster
Appbot automatically isolates complaints in several different ways, making it easier for you to prioritize and reply to unhappy users before an issue affects your Google Play star rating.
Fine-tune your advocacy marketing
Build stronger relationships with the customers who are already promoting your app, with tools that make it simple to identify your most positive reviews in the Apple App Store.
Appbot goes beyond Google Play reviews
Apply Appbot's sentiment, keyword and topic analysis tools across all your Voice of the Customer channels, not just Google Play reviews. Appbot can analyze support tickets, social media, in-app feedbackand much more, giving you a centralized overview of the voice of your customer.
Why choose Appbot?
First 14 days are on us
No credit card required, so you can test Appbot without any upfront commitment. We think you will love it!
Set-up in minutes
No need to invest hours getting started. Appbot is designed to be simple and self-service, so you can be up and running quickly. Use our templated dashboards and NLP models, until you're confident about investing the time to create your own.
Proprietary sentiment and NLP tools
Our sentiment analysis and natural language processing tools have been trained on over 400 million records of short-form user feedback. Our tools can interpret the nuanced language you'll commonly find in NPS comments, app reviews & social media without skipping a beat.
Getting started with Google Play reviews in Appbot
Sign up to Appbot. You'll be on a 14-day trial of the Large plan.
Choose Google Play from the list of new sources.
Search for the Google Play app you want to analyze. Hit "add" to start tracking it.
Rinse and repeat for the other apps, products or other types of customer feedback you want to add.
Who uses Appbot?
Appbot is used by thousands of companies around the world, including 35% of the world's top app developers, and 25% of the Fortune 100.