Track app reviews and ratings from all major app stores, globally

One place to monitor reviews from the iOS, Mac, Google Play, Microsoft and Amazon app stores.

Abstract illustration of a globe showing different sentiment values

Identify bugs before they affect your star rating

Aggregating and analyzing app reviews globally, across all major stores gives you a new perspective on your customer experience. Appbot makes it easy to track how the changes you are making are being received, by analyzing customer feedback you already have on the app stores.

Chart showing customer sentiment

Surface feature requests, common complaints and more in minutes

Tracking how customers feel is important, but understanding why they feel that way will help you take your apps to the next level. Appbot makes it easy to spot problems immediately at a macro level, and then lets you drill in to the details quickly and painlessly. Solve problems faster and protect your hard-earned star rating without manually reading each app review individually.

  • Visualize trends in sentiment
  • Surface common complaints in minutes
  • Automatically classify feedback by Topic
  • Create your own Custom Topics & Tags
  • Make feedback driven improvements, and grow faster
Different features of Appbot
Example of text analysis

World class sentiment analysis &
natural language processing, developed specifically for mobile app reviews

Unlike traditional sentiment analysis & natural language processing tools, our proprietary AI technology has been developed to read and interpret the nuanced language we see in app reviews. Think emoji, common abbreviations and unusual grammar patterns like overcapitalization.

  • Algorithms trained on over 400 million records
  • Sentiment analysis consistently >93% accuracy
  • Turn unstructured text into beautiful visual reports
  • Measure improvement over time, automatically
  • Make feedback driven improvements, and grow faster

Plug app reviews into your existing workflows

Share app reviews wherever they are needed. We understand that different teams live in different tools, and are interested in different types of reviews. Appbot supports popular collaboration tools like Slack and Microsoft Teams, CRMs like Zendesk and Freshdesk, and lets you plug into tools we don't natively support via Zapier, webhooks, or our API.

Appbot gives you the flexibility to filter which reviews you send to each tool, or each channel within the same tool. Segment reviews by star rating, topic, language and more to ensure everyone sees only the most relevant content.

App reviews, support tickets, social media, NPS responses & more, in one place

Import and analyze app reviews from the Apple, Google Play & Microsoft stores, Amazon product reviews, support tickets, in-app feedback data, social media feeds, NPS responses & many other types of customer feedback.