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Introducing Appbot AI

Published 26th April, 2023 by Claire McGregor Introducing Appbot AI diagram We're thrilled to announce the launch of Appbot AI, the latest addition to our suite of app review management and monitoring tools. With Appbot AI, we're leveraging next-generation AI to offer even more powerful, personalized, and time-saving features for managing app reviews. We've been working with ChatGPT and others to ensure that our customers remain at the forefront of the adoption curve and stay ahead of their competitors.

In this overview you'll learn:

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What are AI Replies?

Replying to app reviews is hard. We've been doing it for years, and we've come to understand what works and what doesn't. We've even written some blog posts on it! But we knew there had to be a better way to manage app reviews and provide excellent customer support.

That's why we're excited to introduce our first release: Generate AI Replies. Our AI-powered system uses natural language processing and machine learning to understand the context and sentiment of each review and generate personalized, human-like responses that will delight your customers.

Check all the boxes of the ideal review reply, in one simple click:

  1. Write a unique reply to each review
  2. Be sure to address all the reviewer's key points
  3. Express your gratitude for the review
AI Replies

How do AI Replies work?

  1. Connect and link up your app store accounts to gain access to replying inside of Appbot (Large & Premium plans only).
  2. Simply click the new “Generate AI Reply” button in any review thread, and we'll generate a reply that matches the tone and content of the review.
  3. You can then edit and customize the reply as needed before publishing it to the app store.
AI Replies

This feature is a game-changer for app developers and companies who want to save time and resources while still delivering excellent customer support. With Appbot AI, you can reply to reviews quickly and accurately, without sacrificing quality or personalization.

AI Replies help you avoid the most common pitfalls of replying to reviews, such as:

  1. Overuse of the same template; seeing multiple identical replies can feel very disingenuous to a potential user, and deter them from downloading.
  2. Super brief replies; these can feel like a brush-off, especially if the review you're replying to is long.
  3. Failure to address all points in the review; this might deter the same user from leaving a review in future, as it doesn't make the reviewer feel that their effort was valued.

But that's not all. We have several exciting updates and features planned for Appbot AI in the near future that we can't wait to share with you. We're committed to making Appbot AI the most comprehensive and effective app review management tool on the market, and we're excited to have you along for the journey.

How to start writing better, faster replies with AI Replies today

There's no waitlist or anything. You can get started with Appbot AI Replies today and see the benefits for yourself. Appbot is free for the first 14 days (no credit card required). Setting up your account takes minutes - simply sign up and follow the prompts. Stay tuned for more powerful AI features coming soon!

Read more about Appbot AI
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Want to generate best-practice review replies in seconds?

Try Appbot AI Replies, free for 14 days →

Where to from here?

  • Discover effective strategies for app review management to efficiently handle and leverage user feedback.
  • Unlock valuable insights into user sentiment with our powerful sentiment analysis tool for informed decision-making.
  • Simplify your review tracking process with our efficient review aggregator, providing a centralized view of user feedback.
  • Engage with your users effectively by crafting thoughtful responses with our convenient Reply to App Store Reviews feature.

About The Author


Claire is the Co-founder & Co-CEO of Appbot. Claire has been a product manager and marketer of digital products, from mobile apps to e-commerce sites and SaaS products for the past 15 years. She's led marketing teams to build multi-million dollar revenues and is passionate about growth and conversion optimization. Claire loves to work directly with the world's top app companies delivering tools to help them improve their apps. You can connect with her on LinkedIn.

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