Appbot Logo

App review & ratings tools to level up your whole customer experience

The platform for companies who take reviews and ratings seriously. Appbot provides world class review & ratings monitoring, replies and analysis.

Set up in 5 minutes, no credit card needed.

Join thousands of companies already using Appbot to improve their customer experience

Including 24 Fortune 100 companies and 35% of the top charting app developers!

  • Johnson & Johnson Logo
  • Expedia Logo
  • Target Logo
  • New York Times Logo
  • Vodafone Logo
  • Verizon Logo
  • Deutsche bank Logo
  • Twitter Logo
  • Microsoft Logo
  • BMW Logo
  • Strava Logo
  • Rovio Logo

Monitor App Reviews & Ratings

Appbot saves teams hours every week with powerful integrations and automations.

Apple & Google Play reviews

Appbot supports all major app stores. New reviews are fetched in near real-time so your team is always connected with users.

Amazon product reviews

Appbot helps you improve your seller performance with the amazon review analysis tool. Review customer feedback and take action to further improve products or listings.

App reviews in Slack, Zendesk, Zapier & more

Connect everyone in your team to your reviews. Whether it's the product team via Slack or customer support in Zendesk we've got you covered.

All Countries included

We know you care about all your users, no matter where they are located. Appbot collects reviews from all countries, right out of the box.

Automatic translations to English

No more copy/pasting into translators. Appbot automatically translates app reviews & product reviews and presents them in-line with the original.

See all your reviews in one place with Appbot

Try Free for 14 Days →
Untappd Logo

“Appbot has seriously changed how our entire company views our product and has been a huge morale booster. The feature that has really struck with everyone is the weekly report card and daily stream of app store reviews into a Slack channel. We've opened up the channel to the whole company to increase transparency and folks LOVE it.”

Kyle Roderick
UI/UX Designer

Analyze with automation

Measure trends in user sentiment, review volume and star rating over time so you can see what users think of changes you make to your apps.

Sentiment Analysis built especially for app reviews

Our world class sentiment analysis tool is powered by machine learning. Appbot sentiment analysis algorithms have been crafted especially for app & product reviews with over 93% accuracy.

Review classification tools that save your team hours

Classification tools as flexible as your needs, with advanced NLP under the hood. Group your reviews automatically right out of the box with Topics, get specific with Custom Topics, or use Tags to group reviews manually.

Customized reporting with Dashboards

Centralize all the metrics each team cares about on a single page. Use Dashboards as a quick reference or for easy data sharing sharing. Our customers love Dashboards for beautiful, automated report generation.

Access app reviews programmatically with our API

Our RESTful JSON reviews API gives you complete flexibility and control over your review and ratings data. Build your own reports or integrate with a system we don't support yet.

Surface actionable insights with Appbot

Try Free for 14 Days →
LinkedIn Logo

“We really love your product; it really alleviated so much pain from all the manual work we had to do. We truly all feel this was the best tool we purchased last year!”

Diane Chiang
Product Operations Manager

Reply and connect

Appbot will help you level up your customer support - and your star ratings - by making it faster and easier to reply to the most critical reviews.

Easy access for your support team

Manage who can reply to reviews in your Appbot account, instead of the app stores. Appbot offers robust security so you can feel confident.

Faster replies in Appbot

Appbot offers replies right from your Appbot account so you can respond to users super fast, with auto-translation to English to save you even more time.

Or reply via Zendesk

Replying to reviews alongside your other customer channels is easy with Appbot's Zendesk integration. Reply to your Google Play and iOS reviews in Zendesk and watch them appear in the app stores!

Measure the impact

Want to know exactly how your replies are affecting your star ratings? Appbot offers advanced reporting so you can quantify the effect of replying to reviews.

Reply directly to your reviewers inside Appbot

Try Free for 14 Days →
Trivago Logo

“10/10. Very personal service - team always on hand to go the extra mile for you and answer questions.”

Nicola McCoy
Product Manager

Improve your customer satisfaction

Make better, faster decisions about your product roadmap, based on the feedback and sentiment of real users.

Better roadmap decisions

Make data-driven decisions about your product roadmap, based on the feedback and sentiment of real users. Track how users respond to your improvements as soon as they launch!

Surface bugs faster

Turn your reviews into a robust early-warning system. Easily monitor trends in bug reports so you can be sure your app is meeting user expectations for stability and performance.

Connect your team to with real users

Appbot allows limitless possibilities for you to give reviews and ratings visibility in your company. All levels and departments can easily stay informed with automations via integrations or custom email reports.

Higher star ratings

The first step towards improvement is understanding. Understand users better with less effort, so you know exactly what to do to drive star ratings upwards!

Increase your app ratings with Appbot

Try Free for 14 Days →

Appbot takes your security seriously.

Password and Credential Storage

Appbot passwords and credentials are stored using bcrypt.

PCI Compliance

Appbot takes all payments through our payment partner, Stripe. Details about Stripe's security and PCI compliance can be found on their security page.

Data Hosting and Storage

Appbot services and data are hosted in Amazon Web Services (AWS) facilities in the USA.

Encryption

All data sent to or from Appbot is encrypted in transit using industry-standard encryption. Our API and application endpoints are TLS/SSL only. We also encrypt data at rest using industry-standard encryption algorithms.

Uptime

We have historical uptime of 99.9% or higher.

SSO

Appbot offers SAML 2.0 compatible Single Sign-on (SSO) to all Enterprise customers. SSO allows you to authenticate users in your own systems without requiring them to enter additional login credentials.

Ready to better understand your apps?

Quick setupFree for 14 daysNo credit card required