App review & ratings analysis for mobile teams

Monitor and analyze app reviews from iTunes, Google Play, Windows and Amazon, globally.

Make better roadmap decisions

Identify and fix bugs faster

Get custom review notifications

Try the Large plan free for 14 days No credit card required

Over 35% of Top Charting Apps Use Appbot.
10/10. Very personal service - team always on hand to go the extra mile for you and answer questions

Nicola McCoy

Product Manager @ trivago

Appbot provides us with some great visibility of App performance across platforms.

Nick Wiles

Head of Experience Design @ Atom bank

10/10. Allows me to easily keep track of reviews. Especially after a release

Rory Smyth

Senior Product Designer @ Zendesk

App review analysis in minutes, not days…

See what app store reviews are about without lifting a finger. Make better, faster decisions about your product roadmap, based on the feedback and sentiment of real users.

Custom Topics

Automatically group reviews into your own custom categories

Automatic Topic Grouping

Save hours with automated categorization of app reviews

Sentiment Breakdown

Quickly see how negative or positive your user reviews are

…without losing sight of the big picture

Appbot provides fully automated, easy-to-understand sentiment analysis for mobile app reviews. Measure trends in user sentiment, review volume and star rating over time so you can see what users think of changes you make to your apps.

Add app store user reviews to your existing workflow

Appbot makes it easy to share app store user reviews and insights, even if your developers want to read app reviews in HipChat, your customer support team need to reply to Google Play reviews via Freshdesk, and the product team wants to see app reviews in Slack. Selected Appbot plans offer access for 3 or more users too, so everyone can report on reviews when they need to.

  • Integrates with your favorite tools
  • Faster, easier review replies
  • Integrate with other services via our API
Get everyone on the same page

Appbot plans are made to fit teams of every size. Connecting your team to your Appbot account saves hours in communications, and keeps everyone focussed on improving your apps.

Provide better customer support

Appbot makes it so simple to reply to Google Play users. 97% of apps don’t take advantage of the opportunity to use replies to connect with customers. Reply to users and stand out from the crowd, your users will thank you with higher star ratings!

  • Reply faster from emails and integrations
  • Measure improvements in ratings
  • Turn 1-star reviews to 5-stars
Custom Data Sources

Appbot Custom Data offers native integrations that allow you to monitor trends in topics and sentiment directly from all your favorite sources. Learn more about Custom Data Sources →

App reviews in all major mobile app stores
Support tickets in Zendesk or Intercom
Any text data in CSV format
Or connect 1,000+ apps and automate your workflows with

Just set up the integration, and we’ll automatically pull new data in as it’s available.
Appbot can also analyze any other unstructured text source. Just put it in a CSV, and import.

Unlock your data with our App Review API

Integrate Appbot with other tools

Using a CRM or Business Intelligence tool we don’t currently support? Use our app store review API to plug in Appbot data.

Build Customized Reports

Create multi-series charts to analyze app store reviews across app stores or compare date ranges. Build reports with aggregate data for several apps to benchmark groups of apps.

Centralize Your App Data

Understand the correlation between app store reviews and other data points like marketing spend, downloads and sales… or anything else you have a data set for!