App review & ratings analysis for mobile teams

Monitor & analyze app reviews from iTunes, Google Play, Windows and Amazon, globally. Appbot can also monitor & analyze product reviews on

Get started in minutes. No credit card required.

Join thousands of companies already using Appbot to improve their customer experience

Including 24 Fortune 100 companies and 35% of the top charting app developers!

App review analysis in minutes, not days…

See what app store reviews are about without lifting a finger. Make better, faster decisions about your product roadmap, based on the feedback and sentiment of real users.

Custom Topics

Automatically group reviews into your own custom categories

Automatic Topic Grouping

Save hours with automated categorization of app reviews

Sentiment Breakdown

Quickly see how negative or positive your user reviews are

…without losing sight of the big picture

Appbot provides fully automated, easy-to-understand sentiment analysis for mobile app reviews & Amazon product reviews. Measure trends in user sentiment, review volume and star rating over time so you can see what users think of changes you make to your apps.

Sentiment timeline graph showing before and after Appbot

Add app store user reviews to your existing workflow

Appbot makes it easy to share app store user reviews and insights, even if your developers want to read app reviews in Microsoft Teams, your customer support team need to reply to Google Play reviews via Zendesk, and the product team wants to see app reviews in Slack.

  • Integrates with your favorite tools
  • Faster, easier review replies
  • Integrate with other services via our API
"We all really love your product; it really alleviated so much pain from all the manual work we had to do. We truly all feel this was the best tool we purchased last year 😊"
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Diane Chiang, Product Operations Manager

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"Integrations are fantastic and we're getting everything we need from your platform. I don't know how we'd handle reviews without you!"
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Adam Black, Director, Mobile Product Development

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"10/10. Allows me to easily keep track of reviews — especially after a release."
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Rory Smyth, Senior Product Designer

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"10/10. Very personal service - team always on hand to go the extra mile for you and answer questions"
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Nicola McCoy, Product Manager

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"We chose Appbot because of word of mouth, told it was the best product for reviewing App Store & Play Console ratings / reviews and analysing them."
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Ollie Hayward, Product Specialist

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"Appbot has seriously changed how our entire company views our product and has been a huge morale booster. The feature that has really stuck with everyone is the weekly report card and daily stream of app store reviews into a Slack channel. We've opened up the channel to the whole company to increase transparency and folks LOVE it."
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Kyle Roderick, UI/UX Designer

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"Appbot provides us with some great visibility of App performance across platforms."
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Nick Wiles, Head of Experience Design

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"Appbot is one of the most cost-effective investments Anthem makes. The data is rock-solid and with my 'subscriptions' to ourselves and our competitors, I can see feedback in real time."
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Douglas Forshey,
Director of Digital Analytics & VOC

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"We are loving the tool: it’s offered so many data insights for the team, instead of advising our stakeholders on the basis of hunches / gut feel or by going through all data manually."
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Patricia Doest, Head of Player Experience

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Get everyone on the same page

Appbot plans are made to fit teams of every size. Connecting your team to your Appbot account saves hours in communications, and keeps everyone focussed on improving your apps.

Team of pogos (people)
Example of a Customer Support chat

Provide better customer support

Appbot makes it easier to reply to your customers on Amazon, iOS and Google Play. Most sellers don’t take advantage of the opportunity to use replies to connect with customers. Reply to users and stand out from the crowd, your users will thank you with higher star ratings!

  • Reply faster from emails and integrations
  • Measure improvements in ratings
  • Turn 1-star reviews to 5-stars

Unlock your data with our App Review API

Integrate Appbot with other tools

Using a CRM or Business Intelligence tool we don't currently support? Use our app store review API to plug in Appbot data.

Build Customized Reports

Create multi-series charts to analyze app store reviews across app stores or compare date ranges. Build reports with aggregate data for several apps tdiv benchmark groups of apps.

Centralize Your App Data

Understand the correlation between app store reviews and other data points like marketing spend, downloads and sales… or anything else you have a data set for!
Learn More about Appbot's API →

Appbot takes your security seriously.

Password and Credential Storage

Appbot passwords and credentials are stored using bcrypt.

PCI Compliance

Appbot takes all payments through our payment partner, Stripe. Details about Stripe's security and PCI compliance can be found on their security page.

Data Hosting and Storage

Appbot services and data are hosted in Amazon Web Services (AWS) facilities in the USA.


All data sent to or from Appbot is encrypted in transit using industry-standard encryption. Our API and application endpoints are TLS/SSL only. We also encrypt data at rest using industry-standard encryption algorithms.


We have historical uptime of 99.9% or higher.


Appbot offers SAML 2.0 compatible Single Sign-on (SSO) to all Enterprise customers. SSO allows you to authenticate users in your own systems without requiring them to enter additional login credentials