Sentiment Analysis & monitoring
for Amazon product reviews
Data-driven improvement is made easy with Appbot. Monitor and analyze Amazon product reviews without reading reviews manually.
Improve your Amazon product rating faster than ever
Use your Amazon product reviews to drive higher star ratings, with Appbot. Appbot automatically fetches reviews from Amazon throughout the day and uses proprietary sentiment analysis and natural language processing to surface important trends.
Appbot connects to the tools your team already lives in, like Slack, Microsoft Teams, Zendesk & Zapier so you can automatically send reviews about feature requests direct to the product team, reviews about pricing to marketing, and support requests to support. Easily identify the strengths and weaknesses of your Amazon product, and monitor how customers respond to changes you make.
Level-up your customer experience
Amazon product review sentiment analysis
Measure changes in sentiment over time to understand how customers are responding to your product offering. Appbot's sentiment analysis algorithm has been specifically designed to understand the idiosyncratic way language is used in reviews.
Surface common Words & Topics
Understand what's driving your star ratings with Appbot's natural language processing. Appbot's natural language processing tools make it easy to see important trends in comments about pricing, comparisons to competitors and more in a few clicks.
Send reviews to the tools your team live in
Drive improvements in star ratings by giving Amazon product reviews the visibility they deserve in your company. Connect Appbot to your favorite tools like Slack, Zendesk and Zapier, and filter which reviews go to each service in a few clicks.
Address complaints faster
Impress unhappy customers with proactive, speedy resolution whenever complaints are made in your Amazon product reviews. Let Appbot take the leg-work out of identifying complaints, so you can focus on improving your product and service.
Fine-tune your advocacy marketing
Surface the most positive, descriptive reviews amongst your 5-star feedback on Amazon. Leverage knowledge of the features users love most in your marketing, and nurture your relationships with power users.
Why choose Appbot?
First 14 days are on us
No credit card required, so you can test Appbot without any upfront commitment. We think you will love it!
Set-up in minutes
No need to invest hours getting started. Appbot is designed to be simple and self-service, so you can be up and running quickly. Use our templated dashboards and NLP models, until you're confident about investing the time to create your own.
Proprietary sentiment and NLP tools
Our sentiment analysis and natural language processing tools have been trained on over 400 million records of short-form user feedback. Our tools can interpret the nuanced language you'll commonly find in NPS comments, app reviews & social media without skipping a beat.
Getting started with Amazon product reviews in Appbot
Start your free 14-day trial of Appbot by creating a new account.
Choose Amazon from the Product Reviews section when Appbot prompts you to add a new Source.
Pro Tip: choose Bulk Upload instead if you want to import many Amazon URLs from a CSV.
Provide your Amazon product's URL and then hit "add" to start tracking it.
Rinse and repeat for the other apps, products or other types of customer feedback you want to add.
Who uses Appbot?
Appbot is used by thousands of companies around the world, including 35% of the world's top app developers, and 25% of the Fortune 100.