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Sentiment analysis tools for mobile app reviews

World-class sentiment analysis tools powered by machine learning and trained to understand the nuanced language used in app reviews.

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sentiment analysis of app store reviews illustration

Trusted by 35% of top charting apps and over 25% of the Fortune 100

Appbot is built for app developers, by app developers. With over 15 years experience and over 10 million app downloads our team knows exactly how to leverage app reviews to grow your app into the top charts.

Key facts about Appbot Sentiment Analysis

Over 400,000,000 Records


Our proprietary AI algorithm is designed to understand the nuanced way that language is used in app reviews. Choose a sentiment analysis tool that makes sense of emoji, abbreviations, acronyms and more.

93% Accuracy


In other words, the accuracy of our sentiment analysis tools are world-class. Appbot app review sentiment delivers the kind of accuracy you can only get from custom machine learning, using app reviews as the training data set.

4 Sentiment Categories


Not every review can be neatly classified as positive, neutral or negative. What about times when a 5 star review contains a list of complaints, or a when a 1 star review is gushy and glowing? Appbot sentiment is designed to identify such scenarios, so you can make your own determination.

sentiment analysis app tool cloud

How to analyze sentiment across all app stores and countries

Utilize Appbot's AI-powered sentiment analysis tool to dive deep into app review sentiments and truly understand your customers' perceptions of your apps and products.

Appbot not only fetches your reviews for near real-time sentiment analysis across all stores but also ensures comprehensive coverage by tracking all countries for every store right from the start.

Moreover, our sentiment analysis tool provides valuable insights into the keywords and topics driving customer sentiment for your brand, eliminating the need to manually read each review.

app review tools sentiment graph

How to use sentiment analysis for faster improvement & growth

Appbot's sentiment analysis tools have been specifically trained on large data sets of reviews and has been tested by teams from the world's top brands. Our algorithms can handle the nuanced language that is commonly used in reviews - everything from emoji to abbreviations.

Our Sentiment analysis AI can help you to answer questions like:

  • How did our recent app update affect sentiment?
  • What do customers think of our new feature?
  • What phrases are most common in our 1 & 2 star reviews?
  • What are the word, phrases and topics most common in our 5 star reviews? What about for our competitors?
sentiment analysis apps text example

How to automate sentiment analysis for app reviews

Sentiment analysis is vital for teams to understand how users feel about their apps, but that's only the part of the picture. Appbot also makes it easy to understand why your customers feel the way they do about your apps, with advanced text analytics that run automatically on every new review.

Appbot reads all of the app reviews and Amazon product reviews that you connect to your account. Our bots group pieces of feedback together according to sentiment, topics and keywords. Use the Words tool to see what the most commonly used keywords in your reviews are, use Topics to see what themes are popular with customers. Appbot even makes it possible for you to design your own automated Custom Topics or create Tags to apply to chosen reviews manually.

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