Reply to Reviews
Learn More about replying to reviews →Reply to app store reviews from right inside your Appbot account, using Reply in Appbot. Anyone who has access to your Appbot account can reply to app reviews, removing the need for support agents to have access to the app stores.
Sentiment Analysis
Learn More about Sentiment Analysis →Appbot's AI-powered sentiment analysis helps your team see what customers really think of your apps and Amazon products.
We automatically fetch your reviews to provide you with near real-time sentiment analysis across app reviews & Amazon reviews. Appbot also offers insights into the keywords and topics that are driving sentiment in your app reviews, without reading each piece of feedback manually.
App Ratings
Learn More about App Ratings →Track and manage changes in your app store reviews and ratings over time. For IOS, Google Play, Amazon & Windows apps.
Your star rating has never been more important. Track your progress towards an average 5 star rating with Appbot. Over 93% of users say they reference star ratings when choosing an app to download. Apple and Google rank apps with better star ratings more highly. Review your app store rating history and monitor your competitors' ratings to benchmark your progress.
Natural Language Processing
Learn More about Natural Language Processing →Get actionable insights into the keywords, phrases and topics that are powering customer sentiment for your apps, without reading app reviews manually.
Use natural language processing to see what delights customers, what frustrates them and how the changes you make to your apps are received over time.
Review Monitoring
Learn More about Review Monitoring →Customize your Appbot account so you receive as many or as few alerts about your app reviews and Amazon product reviews as you need. Appbot offers email alerts for apps and products with low review volumes as well as integrations for teams who need to push reviews to different departments.
For apps and products that receive high volumes of reviews we offer sentiment & text analysis tools make it easy to analyze the content of reviews without reading them individually.
RESTful API
Learn More about our API →The Appbot Google Play review API and iOS app review API gives you complete flexibility in monitoring and reporting your app store review tracking.
Our app review API offers the app store review tracking flexibility to fetch your reviews across all major app store platforms from a single source. Appbot supports the Apple App Store, Google Play Store, Windows Mobile & PC stores and Amazon App Store right out of the box.
Integrations
Learn More about Our Integrations →Appbot offers a range of integrations to help you close the customer feedback loop by taking the voice of your customer right into the tools your team already uses. Send your review data to popular messaging tools like Slack, CRMs like Zendesk, or hundreds of other tools like JIRA and Salesforce via Zapier.
Enjoy in-line translations to English, and convenient links to make replying easier. Filter the reviews you send to each service by sentiment, star rating, country, language or topic, and align your whole company around customer feedback in just a few clicks!
