Understand the Voice of Your Customer
Leverage AI-powered sentiment analysis, word & topic clustering across all your customer feedback channels
Make better roadmap decisions
Identify and fix bugs faster
Get custom review notifications
Visualise review trends
So much feedback, so little time...
Reading, categorizing and distilling insights from all your sources of customer feedback is a serious challenge. It can be time consuming, human-resource intensive and prone to error.
Not any more.
Appbot uses cutting-edge AI to analyze all your customer feedback data. We'll group it together based on sentiment, trends in word and topic content, and produce beautiful visual reports to make it easy to digest.
What types of customer feedback can Appbot analyze?
Analyze any text based customer feedback channel quickly and easily. Some of our customers' favorites include:
- Mobile app reviews
- Product or location reviews
- Customer support tickets
- NPS responses
- Social media mentions
- CSAT and other survey responses
The Voice of Your Customer, right where you need it
Appbot offers easy-to-use tools to allow you to create beautiful visual dashboards for internal display. You can even schedule our dashboard reports to arrive in your inbox whenever you need them, or get weekly summaries sent to Slack.
They love you, they love you not
Appbot not only shows you trends in how your customers feel about your brand, it also shows you why.
- Surface Topic trends in your customer feedback
- Create your own Custom Topics so you can measure change
- Dive deep on Sentiment
- Visualize user Emotions over time
Start monitoring the Voice of Your Customer today
Getting started is easy, and free for 14 days (no credit card required).
Rory Smyth, Senior Product Designer
Sebastian Labs, Senior Engineering Manager
Nicola McCoy, Product Manager
Ollie Hayward, Product Specialist
Nick Wiles, Head of Experience Design
Patricia Doest, Head of Player Experience
Director of Digital Analytics & VOC
Thousands of companies already use Appbot to improve customer experience
Including 24 Fortune 100 companies and 35% of the top charting app developers!