Improve your product faster
with UserVoice & Appbot
Identify trends in the sentiment and content of your UserVoice suggestions automatically, to improve your product faster than ever.
Connect your whole team to the voice of your customer, effortlessly
Appbot makes it possible to give UserVoice suggestions the visibility they deserve, across all parts of your company. Automatically run sophisticated sentiment analysis and natural language processing on each new suggestion so your team can spot trends in feature requests, intervene when a new bug is reported and address complaints as they happen.
Appbot also offers tools to allow you to send UserVoice suggestions to the tools each team lives in, like Slack, Zendesk or Microsoft Teams, with advanced filters to ensure each team sees only the most relevant information.
Level-up your customer experience with UserVoice and Appbot
World-class sentiment analysis for UserVoice
Automatically create beautiful visualizations of the sentiment in UserVoice suggestions for your product. Measure the impact of the improvements you make over time, and see how changes are perceived by your customers.
Surface common Words & Topics
Understand trends in the content of your users' suggestions without reading each piece of feedback individually. Appbot offers pre-made Topics to get you started on high level trends instantly, or dive deep and create your own Topics to get a deeper understanding of the big issues, through the eyes of your users.
Send UserVoice suggestions to your team's favorite tools
Appbot integrates with many of the world's favourite communications and CRM tools, as well as Zapier and Google Sheets. Choose what you send to each tool with our advanced filters.
Address complaints faster
Appbot isolates complaints in several different ways. Choose the method that best suits you, or leverage them all to make sure your most at-risk customers get the help they need, when they need it.
Fine-tune your advocacy marketing
Find your biggest fans amongst the array of feedback you receive. Support and grow your relationships with brand advocates, to accelerate positive word of mouth for your business.
Works with other Voice of the Customer tools
Import a range of other Voice of the Customer data to Appbot, from support tickets in Zendesk to conversations in Intercom to mentions on Twitter and much more. Centralizing your sentiment analysis in Appbot helps to create a single repository for your Voice of the Customer reporting.
Why choose Appbot & UserVoice?
First 14 days are on us
No credit card required, so you can test Appbot without any upfront commitment. We think you will love it!
Set-up in minutes
No need to invest hours getting started. Appbot is designed to be simple and self-service, so you can be up and running quickly. Use our templated dashboards and NLP models, until you're confident about investing the time to create your own.
Proprietary sentiment and NLP tools
Our sentiment analysis and natural language processing tools have been trained on over 400 million records of short-form user feedback. Our tools can interpret the nuanced language you'll commonly find in NPS comments, app reviews & social media without skipping a beat.
Get started with UserVoice and Appbot in minutes
Start your 14 day free trial by signing up to Appbot.
Choose UserVoice when prompted to add your first source.
Authenticate your Appbot account with your UserVoice account.
Watch as your suggestions are automatically imported and analyzed in Appbot.
Who uses UserVoice & Appbot?
Appbot is used by thousands of companies around the world, including 35% of the world's top app developers, and 25% of the Fortune 100.