Monitor app store reviews globally
App store review monitoring in near real-time. Appbot sends app review alerts for new reviews via email, Slack, Zendesk & more. All countries. Faster replies. Happier customers.
Over 25% of the Fortune 100 and 35% of top charting app developers use Appbot
Appbot is built for app developers, by app developers. With over 15 years experience and over 10 million app downloads our team knows exactly how to leverage app reviews to grow your app into the top charts.
Key facts about App Review Monitoring
Over 3 Billion Reviews Delivered
As of July 2024, Appbot has delivered over 3,250,000,000 reviews to our 6000+ subscribers. We know how much a shift in sentiment and star rating can affect downloads, and how important real-time App Store review monitoring is.
Email still most popular tool
Over 95% of Appbot users receive reviews daily via email, with >60% also monitoring reviews via Slack or Microsoft Teams. Choose which reviews deliver to each channel, by star rating, sentiment, language and more.
93% say reviews matter
Over 93% of users check reviews before making a purchase decision. Users really care about app reviews, so if you care about your users then be sure to make App Store review monitoring a priority.
Why is app store review monitoring important?
App store monitoring is important for several reasons:
- It allows businesses to stay informed about customer feedback online.
- It helps businesses identify areas for improvement and make data-driven decisions.
- It helps businesses manage their online reputation.
- Responding to reviews can build trust and loyalty among customers.
- It can help businesses stay ahead of their competitors.
- It allows businesses to analyze customer feedback and identify trends in the market.
Add app store monitoring to your existing workflows
Whether you need app store review monitoring to alert your technical team to new bug reports via Slack, or send 1 and 2-star reviews to your CRM so the support team can reply Appbot's integrations have you covered.
- No limit on the number of integrations per app or product
- Reviews automatically translated to English
- Filter which reviews to send to each integration by star rating, country, language, or Topic
- Integrations allow for app store review monitoring in messaging apps, CRMs and more
- Appbot also supports Zapier, opening up hundreds of other integrations.
Monitor app store reviews for apps big and small
Appbot's review aggregator makes app review monitoring easy, whether you receive a handful or thousands of reviews per day. Appbot brings reviews from all the major app stores together, as well as Amazon product reviews.
Customize your Appbot account so you receive as many or as few alerts about your app and Amazon review monitoring as you need.
Our sentiment & text analysis tools make it easy to analyze the content of reviews without reading them individually. Perfect if you receive a high volume of reviews each day.
Faster customer support, happier customers
Appbot makes it easier to reply to your customers on Amazon, iOS and Google Play. Most sellers don’t take advantage of the opportunity to use replies to connect with customers. Reply to users and stand out from the crowd - your users will thank you with higher star ratings!
- Reply faster from emails and integrations
- Measure improvements in ratings
- Turn 1-star reviews to 5-stars
