App Store Review Management & App Ratings Tracking.
Track app store reviews and ratings globally, from the iOS, Google Play, Windows and Amazon stores.
Make better roadmap decisions
Identify and fix bugs faster
Get custom review notifications
Visualise review trends
The text component of app store reviews is crucial to understanding what your users love and hate about your app as well as what bugs they're experiencing. Appbot analyzes the text in your app reviews to identify trends and themes in what your users are saying. We group your reviews by popular topic, measure which words are appearing frequently in your reviews and point out potential issues so you can get on top of them quickly!
App store reviews and app ratings tracking in the iOS, Google Play, Amazon and Windows app stores has never been easier. Appbot automatically tracks what your users are saying, in every country that your app is available. Choose to receive your app store ratings and reviews once daily, or as a continuous feed. Our bots send your reviews to you through the channel that suits your team best. Choose to receive your app reviews via:
- Microsoft Teams
- or use Zapier to send your app reviews to thousands of other tools like JIRA, Salesforce and Google Sheets
Appbot helps you understand the cause of changes in app store ratings
Average star rating is only a small part of the picture. Appbot not only lets you track how star ratings are changing for your apps over time, but helps you dig deep into the reviews to understand why customers feel the way they do.
Appbot automatically groups and categorizes reviews according to both sentiment and the content of the review. Automatically surface bugs in your reviews, see all your feature requests and suggestions grouped together, and track exactly how users reacted to your last app update.
Turn 1 star reviews into 5 stars
Appbot can help you improve your Google Play star ratings. Appbot makes it quick and easy to see which reviews have not been replied to, and offers tools to make replying quicker and easier from both Appbot and our integrations. Start engaging with app reviewers and take advantage of the opportunity to improve low ratings.
Get set up in minutes with our app ratings tracking
Appbot's app store reviews and app ratings tracking can be set up in a few minutes, and you can choose which reviews you send to each service. We'll automatically group your reviews together by topic and star rating, so you can make sure each team only receives the reviews that matter to them.
Access for your whole team
Appbot can keep your whole team in the loop on your app store ratings and app store reviews. We offer plans to suit all sizes of team from single users to large multinationals.
Start tracking your app ratings & reviews in minutes:
- Sign up for an Appbot free trial by clicking here.
- Add your apps to Appbot. No authentication is needed.
- Go get a coffee while we fetch your reviews & ratings!
Rory Smyth, Senior Product Designer
Sebastian Labs, Senior Engineering Manager
Nicola McCoy, Product Manager
Ollie Hayward, Product Specialist
Nick Wiles, Head of Experience Design
Patricia Doest, Head of Player Experience
Director of Digital Analytics & VOC
Thousands of companies already use Appbot to improve customer experience
Including 24 Fortune 100 companies and 35% of the top charting app developers!