App review tools for Product, Technical & Support Teams
Monitor and analyze app reviews from iTunes, Google Play, Windows and Amazon, globally.
Make better roadmap decisions
Identify and fix bugs faster
Get custom review notifications
Visualise review trends
Turn 1 star reviews into 5 stars using the power of app reviews.
So many reviews, so little time? Appbot can help.
Appbot's app review tools can save you hours every week.
- Centralize reviews for iOS, Google Play, Windows and Amazon, globally
- Visualize user sentiment over time to measure improvement
- Automatically surface bugs, feature requests and other trends
- Share information with the teams that need it, via email, Slack, Zapier & more
- Powered by machine learning, and decades of combined experience
Sentiment Analysis powered by world class Machine Learning & AI
Unlike conventional sentiment analysis algorithms Appbot can understand abbreviations, nuanced grammer and emoji usage in your user reviews and feedback. Our AI-powered algorithm works in all languages.
We've trained our sentiment algorithm on over 400 million records, and are proud to have achieved over 93% accuracy.
Appbot analyzes your app review sentiment and categorizes each review automatically. You'll be able to clearly see changes in sentiment over time, making it easy to attribute large changes in sentiment and star rating to major updates you've made to your app.
Unearth trends in the content of your reviews, without lifting a finger.
Appbot reads every single app review for you, saving you hours every week. We automatically cluster reviews based on the words they contain to help you spot new trends in the comments customers are making.
See which Topics are important to your users, automatically.
Our bots will also group your reviews based on the Topics and themes they mention. You will see, for example, all the reviews about feature requests, all the reviews about bugs, and all the fedback on your customer support automatically grouped together.
Appbot also lets you define your own Custom Topics to monitor over time, so you can measure improvement in the sentiment about things specific to your own app or service.
Appbot can be set up in minutes:
- Sign up for an Appbot free trial by clicking here.
- Add your apps to Appbot. No authentication is needed.
- Choose how you'd like to be notified about new reviews.
- Head over to the Sentiment page, results will be ready to go
Simply sign up for an Appbot account, add the apps you'd like to analyze, and we'll do the rest. You'll see results start to appear within minutes and within an hour we'll have the available history for your app reviews fully analyzed and ready to report on.
The aim of our app analysis tool is to take the pain out of managing your app store reviews and enable you to provide better support to your customers. With Appbot, you can keep your product development roadmap focussed on the things that matter the most to your customers.
Diane Chiang, Product Operations Manager
Adam Black, Director, Mobile Product Development
Rory Smyth, Senior Product Designer
Sebastian Labs, Senior Engineering Manager
Nicola McCoy, Product Manager
Ollie Hayward, Product Specialist
Kyle Roderick, UI/UX Designer
Nick Wiles, Head of Experience Design
Director of Digital Analytics & VOC
Patricia Doest, Head of Player Experience
Join thousands of companies already using Appbot to improve their customer experience
Including 24 Fortune 100 companies and 35% of the top charting app developers!