App reviews & ratings analysis for mobile teams
Monitor and analyze app reviews for iOS, Google Play, Windows and Amazon, globally.
App review analysis in minutes, not days…
See what app store reviews are about without lifting a finger. Make better, faster decisions about your product roadmap, based on the feedback and sentiment of real users.
Automatically group reviews into your own custom categories
Automatic Topic Grouping
Save hours with automated categorization of app reviews
Quickly see how negative or positive your user reviews are
Identify trends in your reviews before they affect your star ratings
…without losing sight of the big picture
Appbot provides fully automated, easy-to-understand sentiment analysis for mobile app reviews and ratings. Measure trends in user sentiment, rating and review volume and star rating over time so you can see what users think of changes you make to your apps.
Thousands of companies already use Appbot to improve customer experience
Including 24 Fortune 100 companies and 35% of the top charting app developers!
Add app store reviews to your existing workflow
Appbot makes it easy to share app store reviews and insights, even if your product team wants to read app reviews in Slack, your customer support team need to reply to Google Play reviews via Zendesk, and the technical team wants to see app reviews in JIRA. Selected Appbot plans offer access for 3 or more users too, so everyone can report on reviews when they need to.
- Integrates with your favorite tools
- Faster, easier review replies
- Integrate with other services via Zapier or our API
Rory Smyth, Senior Product Designer
Sebastian Labs, Senior Engineering Manager
Nicola McCoy, Product Manager
Ollie Hayward, Product Specialist
Nick Wiles, Head of Experience Design
Patricia Doest, Head of Player Experience
Director of Digital Analytics & VOC
Get everyone on the same page
Appbot plans are made to fit teams of every size. Connecting your team to your Appbot account saves hours in communications, and keeps everyone focussed on improving your app ratings & reviews.
Provide better customer support
Appbot makes it so simple to reply to Google Play users. 97% of apps don’t take advantage of the opportunity to use replies to connect with customers. Reply to users and stand out from the crowd, your users will thank you with higher star ratings!
- Reply faster from emails and integrations
- Measure improvements in ratings
- Turn 1-star reviews to 5-stars