Sentiment analysis & natural language processing via Zapier

Using Zapier & Appbot you can analyze text from hundreds of sources like Salesforce or JIRA, without writing a single line of code.

Get started in minutes. No credit card required.

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Expand your Voice of the Customer program with Zapier & Appbot

Start running the same sentiment analysis and NLP you enjoy for app reviews on hundreds of other sources of customer feedback. Connecting Zapier and Appbot makes it possible to automatically import customer feedback from a range of different tools like Survey Monkey, JIRA or Salesforce without writing any code.

See how feedback from tools like these compares with app reviews, Amazon product reviews, social media comments and more by centralizing your Voice of the Customer reporting in Appbot. Spot the strengths and weaknesses in your product or service across all your user feedback channels.

Level-up your customer experience with Appbot & Zapier

  • Effortless sentiment analysis

    Appbot's beautiful, clear sentiment visualizations make it easy to see how users are responding to changes in your product or service.

  • Address complaints faster

    Appbot will surface feedback from unhappy users in several ways, right out of the box. Analyze negative feedback in isolation for a deeper understanding, or use this new information to prioritize support resources for faster resolutions.

  • Works with other Voice of the Customer tools

    Appbot natively supports the analysis of app reviews, support tickets, social media, NPS results and more. Zapier opens up possibilities to add many new sources of user feedback to your Voice of the Customer program.

  • Surface common Words & Topics

    Appbot automatically groups each piece of feedback according to the keywords and Topics it mentions, as it imports from Zapier. Use our ready-made Topics to get started in minutes, or jump right in and create your own.

  • Fine-tune your advocacy marketing

    Appbot makes it easier to identify users who are driving positive word of mouth for your product or service, so you can focus the right level of effort on your relationship with them.

Why choose Appbot & Zapier?

First 14 days are on us

No credit card required, so you can test Appbot without any upfront commitment. We think you will love it!

Set-up in minutes

No need to invest hours getting started. Appbot is designed to be simple and self-service, so you can be up and running quickly. Use our templated dashboards and NLP models, until you're confident about investing the time to create your own.

Proprietary sentiment and NLP tools

Our sentiment analysis and natural language processing tools have been trained on over 400 million records of short-form user feedback. Our tools can interpret the nuanced language you'll commonly find in NPS comments, app reviews & social media without skipping a beat.

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Get started with Zapier and Appbot in minutes

1

Start your 14 day free trial by signing up to Appbot.

2

Select Zapier from the list of new Sources when prompted.

3

Authenticate your Appbot account with Zapier and create your Zap.

4

Watch as your customer feedback is automatically analyzed as it arrives in Appbot.

Who uses Zapier & Appbot?

Appbot is used by thousands of companies around the world, including 35% of the world's top app developers, and 25% of the Fortune 100.

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