Key Features

Appbot offers tools to save product managers, technical teams and customer support teams hours every week

Reply to Reviews
Reply to iOS & Google Play reviews for higher star ratings and happier users
Sentiment Analysis
Visualize trends in sentiment across all your app reviews & Amazon reviews
App Ratings
Map changes in your app ratings from your apps over time
Natural Language Processing
Automatically classify reviews by keywords, phrases and topics
Review Monitoring
Monitor and analyze app reviews or Amazon product reviews
Dashboards
Create reports that show all your review & ratings data points on one page
API
RESTful API for exporting app review & ratings data.
Appbot AI New ✨
Unlock the power of AI with your reviews. Improve ratings and make your users happier like never before.

Integrations

Connect app reviews and Amazon reviews to popular tools like Slack, Microsoft Teams, Zendesk & many more

Slack
Zendesk
Freshdesk
Other CRMs
Zapier
Google Chat
Microsoft Teams
Trello
Appbot API
Tableau
Webhooks
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App Reviews & Ratings

Track Apps from major app stores

iOS App Reviews
MacOS App Reviews
Google Play Reviews
Amazon App Reviews
Microsoft App Reviews

Product Reviews

Monitor & export reviews for Amazon products, Alexa Skills & SWAs

Amazon Product Reviews

Product Managers

Make data-driven roadmap decisions that impact customer happiness

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Voice of the Customer

Map trends in sentiment and content across all channels of user feedback

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Developers

Close the feedback loop to spot bugs faster

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Customer Support

Faster, more effective replies for greater customer satisfaction

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Voice of the Customer Guide
The definitive guide to Voice of the Customer programs & how to create your own
Help Centre
Videos and guides to help you get the most out of Appbot
FAQs
The answers to all your burning questions (about Appbot!)
ebooks
Free, downloadable ebooks about app reviews and the app store
Changelog
See what's new in Appbot

Inside Appbot

Articles to help you level up your reviews and ratings

How to get featured in the App Store and skyrocket your app's success Latest
Increase your chances of getting featured in the App Store with our checklist of points to address. Perfect for seasoned developers or if you're just starting out.

Responding to app store reviews: the staggering growth
Ever since 2013, you could respond to reviews on Google Play. In 2017 Apple followed and gave us the same functionality. But is anyone using it? We dug in to find out.
5 tips for managing app store reviews and ratings
Excellence in app store review management is key when it comes to making apps more useful, beautiful & profitable. See our tips to manage reviews effectively.
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Back to all changes

Search for keywords across multiple sources

August 8, 2019 Improvement

You can now search for keywords across multiple sources! Search for the same words in your iOS app, Google Play app, Amazon products, support tickets and more.