Monitor app store ratings & reviews in a few minutes per day

The text component of app store reviews is crucial to understanding what your users love and hate about your app as well as what bugs they're experiencing. Appbot analyzes the text in your app reviews to identify trends and themes in what your users are saying. We group your reviews by popular topic, measure which words are appearing frequently in your reviews and point out potential issues so you can get on top of them quickly!

Appbot automatically monitors the iOS, Google Play, Amazon and Windows app store ratings and app store reviews worldwide. We'll send your reviews to you once daily, or as a continuous feed throughout the day.

Receive your Reviews and Ratings wherever you need them

With Appbot, you can choose to receive your app store ratings and app store reviews via any of the following services:

• Email
• Slack
• HipChat
• Trello
• Zendesk
• Desk
• Freshdesk
• Microsoft Teams
• Yammer
• or use Zapier to push reviews to thousands of other services and tools like JIRA, Salesforce and Google Sheets.

Appbot makes it easy to keep your whole team informed and focussed on your reviews and ratings from all major app stores.

Appbot helps you understand the root cause of changes in app store ratings

Average star rating is only a small part of the picture. Appbot not only lets you track how star ratings are changing for your apps over time, but helps you dig deep into the reviews to understand why customers feel the way they do.

Appbot automatically groups and categorizes reviews according to both sentiment and the content of the review. Automatically surface bugs in your reviews, see all your feature requests and suggestions grouped together, and track exactly how users reacted to your last app update.

Turn 1 star app store ratings into 5 stars

Appbot can help you improve your Google Play star ratings. Appbot makes it quick and easy to see which reviews have not been replied to, and offers tools to make replying quicker and easier from both Appbot and our integrations. Start engaging with app reviewers and take advantage of the opportunity to improve low ratings.

Access for your whole team

Appbot can keep your whole team in the loop on your app store ratings and reviews. We offer plans to suit all sizes of team from single users to large multinationals.

Our aim is to take the pain out of managing your app store reviews and enable you to provide better support to your customers. With Appbot, you can keep your product development roadmap focussed on the things that matter the most to your customers.

Start monitoring your app rating & reviews in minutes:

• Sign up for an Appbot free trial by clicking here.
• Add your apps to Appbot. No authentication is needed.
• Go get a coffee while we fetch your reviews!